After being awoken to the sweet sound of an automated phone call at 4:30 in the morning, attorney Aaron Titus sought a little pay back. The robocall came from the local school system informing him his child’s school had been delayed due to a snow storm. Although useful news and likely a source of great rejoice for the child of the house, Titus felt the news could have waited for a more reasonable hour. In response, he returned the favor by sending his own 4:30 a.m. robocall to members of the school administration with this message:
“This is a Prince George’s County School District parent, calling to thank you for the robocall yesterday at 4:30 in the morning. I decided to return the favor. While I know the school district wanted to ensure I drop my child off two hours late on a snow day, I already knew that before I went to bed. I hope this call demonstrates why a 4:30 a.m. call does more to annoy than to inform. Quit robocalling parents at 4:30 in the morning or at least allow us to opt out of these intrusive calls.”
Although the school system has conceded its 4:30 a.m. call was not appropriate, some critics have commented that Titus’s actions may have been illegal for failing to meet identification requirements mandated by the Federal Trade Commission’s robocall rules. Titus, on the other hand, does not believe he would be subject to the rules because he was not selling a product or service.